I have setup a “plafond” to make sure that I dont pay more than the set amount. I still noticed that for 2 months (August and October) I was charged more that my plafond limit. How can that be possible?
Beste antwoord door Phil
Bekijk origineelI have setup a “plafond” to make sure that I dont pay more than the set amount. I still noticed that for 2 months (August and October) I was charged more that my plafond limit. How can that be possible?
Beste antwoord door Phil
Bekijk origineelHi
The situation you are describing shouldn’t happen. Via the Community we can’t look into your Plafond settings and invoices, therefore I kindly ask you to reach out to our customer service, one of my colleagues will be glad to help you!
Kind regards,
Phil
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.