Beantwoord

Hoe kan ik een MB-aanvuller uitzetten.

  • 1 September 2019
  • 5 reacties
  • 504 Bekeken
MarijkeG
In augustus heb ik 500 Mb extra gekocht met de MB-aanvuller. In september heb ik dat niet meer nodig. Hoe kan ik de MB-aanvuller uitzetten?
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Beste antwoord door Snowboard 3 September 2019, 08:20

Bekijk origineel

5 reacties

S
Reputatie 6
Hi @MarijkeG
De aanvuller hoeft niet uitgezet te worden, die stopt bij het begin van de nieuwe bundelperiode.
Geen medewerker van Simpel.
S

Dear contact of the Simpel

I was trying to add the MB-aanvuller of 1000MB. However, by clicking on it, it did not appear to be added. Therefore, I clicked again! Now I see it has been added two times, while I needed only 1000 MB aanvuller. Could you please be so kind and make it alright? (I need a 1000MB not 2 times of it)

I appreciate your kind attention

Best regards

  1. Shahnoori (064xxxxxx)

 

Alexandra
Reputatie 2
Badge +8

Hi @s. shahnoori 

No worries, that can happen. You can find more information here.

Best wishes for 2020!

Alexandra

Simpel Medewerker
S

Dear Alexandra

Thanks, best wishes also for you and your colleagues!

Does your reaction show that the second click of mine on the 1000MB MB-aanvuller has been removed?

Have a wonderful 2020

Shore

 

Diana
Reputatie 1
Badge +7

Hi @s. shahnoori 

Best wishes for 2020! We can't see your personal information on the community so I would like to advice you to get in contact with customer services.

They can help you delete the second MB-aanvuller you ordered by accident.

Kind regards,

Diana

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