not receiving the sim card

  • 21 December 2020
  • 1 reactie
  • 72 Bekeken

i dont recieve my new simpel sim card today, while my previous sim card gets out of work now and disconnected. I want to know if it has been sent to my address or not.


Beste antwoord door Phil 22 December 2020, 16:03

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1 reactie

Reputatie 4
Badge +8

Hi @padras,

How unfortunate that you haven’t received the sim card yet, I'm sorry to hear that.

Via our Community I can't check any form of status. I strongly advise you to reach out to one of my colleagues from our helpdesk. He or she will be glad to help and can send you a new sim card if that is necessary.

In advance, I wish you a merry Christmas and all the best for 2021.

Kind regards,