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I cannot call the UK from my phone number, no numbers I try work, and I cant find any help articles with this specific issue. Most people are asking how much it costs, or if you can call once you’re abroad, but I am in the Netherlands trying to call the UK. I cant find any setting to change, and I asked my Dutch fluent friends to help me and they couldn’t see anything in the app either.

Any help would be much appreciated.

Hello @Sebprice 

Take a look at your Mijn Simpel (webpage). Is bellen naar het buitenland (calls foreign) blocked? And did you perhaps choose for Simpel ceiling (plafond)?

https://www.simpel.nl/klantenservice/controle-over-je-kosten


Hi,

 

I is understandable that you would like to know this. 

Thankyou @Snowboard, for the clear explanation! 

Did the explanation help you out @Sebprice?

 

Greetings, Jahduar

Simpel


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