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My payment of April

  • 11 april 2019
  • 1 reactie
  • 222 Bekeken
Y
Dear Sir am Madam,

My contract ended 28th March 2019 And I haven't used my phone since I left the Netherlands at 9th March 2019
However, I received the invoice for April.
As I was explained that I have to report if I receive the invoice for April. It must be mistake.

Could you cancel the invoice please?

Thank you in advance for your help.

Regards,
Yoko Taketomi
(-)

Beste antwoord door Ilan

Dear Yoko,
Welcome to our community and thank you for your message.

As I cannot see your personal details on the community and in order to help you further, can you please send me your details (mobile number and e-mail address) via a private message.
You can also contact our Customer service department via WhatsApp or e-mail. You can see here how you can reach us.

Kind regards and enjoy the weekend!
Ilan
Bekijk origineel

1 reactie

Ilan
Community Manager
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  • Ilan
  • Moderator
  • 200 reacties
  • Antwoord
  • 12 april 2019
Dear Yoko,
Welcome to our community and thank you for your message.

As I cannot see your personal details on the community and in order to help you further, can you please send me your details (mobile number and e-mail address) via a private message.
You can also contact our Customer service department via WhatsApp or e-mail. You can see here how you can reach us.

Kind regards and enjoy the weekend!
Ilan
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