Beantwoord

Voting ereor

  • 11 May 2022
  • 1 reactie
  • 31 Bekeken

Hello Simpel community.

I want to vote at Eurovision a song, but the message is sent unsuccessfully.

Do you know if there’s an option I need to turn off before voting? Or what should I do in order to vote successfully. 

Thank you very much in advance! 

icon

Beste antwoord door Charlie 12 May 2022, 14:00

Bekijk origineel

1 reactie

Reputatie 2
Badge +6

Hi @Deiv,

 

Unfortunate to read that you cannot vote for the Eurovision! 

 

I suspect that you have the premium texts off, which causes the error. You can active the premium texts in the My Simple page under the heading ‘Sim & Instellingen'. Also mind that the Plafond protects you from costs outside the bundle. 

If the tips above doesn't solve the problem, I would like to ask you to contact our customer services

 

Kind regards, Charlie

Simpel

Reageer