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canceling subscription from abroad

  • October 9, 2026
  • 1 reactie
  • 10 Bekeken

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I moved out from the Netherlands to Asia and not able to call support team. I want to cancel my subscription but says I should call them

 

Chatbot refers to Cancelation form which does not exist

 

How can I cancel my subscription without calling?

October 16, 2026

Hi ​@fatemehramezani93, you can cancel your subscription without calling us. The cancellation form is available after you log in to Mijn Simpel. It is not a separate public form: https://www.simpel.nl/klantenservice/abonnement-opzeggen.

You can cancel from one month before the end date of your subscription. Has the agreed term already ended? A notice period of one month applies: https://www.simpel.nl/klantenservice/abonnement-opzeggen.

Do you want to cancel early because you emigrated? Please use our contact form and attach proof of deregistration from your Dutch municipality. We will review your request and confirm the end date.

You can find both options here:

  • Cancel in Mijn Simpel: Mijn Simpel
  • Send proof of emigration: simpel.nl/klantenservice/contactformulier

Please do not share personal information or documents publicly on the Community.

Thank you for letting us know that the chatbot refers to a form you could not find. We will pass on this feedback.

1 reactie

Jason
Community Manager
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  • Community Manager
  • October 16, 2026

Hi ​@fatemehramezani93, you can cancel your subscription without calling us. The cancellation form is available after you log in to Mijn Simpel. It is not a separate public form: https://www.simpel.nl/klantenservice/abonnement-opzeggen.

You can cancel from one month before the end date of your subscription. Has the agreed term already ended? A notice period of one month applies: https://www.simpel.nl/klantenservice/abonnement-opzeggen.

Do you want to cancel early because you emigrated? Please use our contact form and attach proof of deregistration from your Dutch municipality. We will review your request and confirm the end date.

You can find both options here:

  • Cancel in Mijn Simpel: Mijn Simpel
  • Send proof of emigration: simpel.nl/klantenservice/contactformulier

Please do not share personal information or documents publicly on the Community.

Thank you for letting us know that the chatbot refers to a form you could not find. We will pass on this feedback.