Cancel My Subscription Due to Moving Aboard

Hi ​@naruto3135,

Sorry to hear you're experiencing trouble with canceling your subscription. That shouldn't be the case. Normally, using the cancellation form is enough, but keep in mind that processing may take some time, especially during busy periods.

If you’re no longer in the Netherlands and still haven’t received a response, we recommend double-checking that the cancellation form was correctly submitted and then trying again via the contact channels.

Please note that on the community we’re not allowed to access or discuss personal subscription details, which makes it hard for me to assist you directly here. I’d recommend sending us a private message or filling out the contact form so we can look into this with you. You can also reach out via one of the channels below:

📞 Phone: +31 88 100 5757
💬 WhatsApp: +31 6 1843 1095
📝 Contact form: simpel.nl/contactformulier
📱 Social media: Facebook or X (formerly Twitter)

🕘 Customer service opening hours:
Monday–Friday: 09:00 – 21:00
Saturday: 10:00 – 17:00
Sunday: Closed

To help speed things up, please include the following details in your message: your phone number (06-number), last name, date of birth, and full address (postcode + house number).

Best regards,
Sevn