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Dear Sir am Madam,



My contract ended 28th March 2019 And I haven't used my phone since I left the Netherlands at 9th March 2019

However, I received the invoice for April.

As I was explained that I have to report if I receive the invoice for April. It must be mistake.



Could you cancel the invoice please?



Thank you in advance for your help.



Regards,

Yoko Taketomi

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Dear Yoko,

Welcome to our community and thank you for your message.



As I cannot see your personal details on the community and in order to help you further, can you please send me your details (mobile number and e-mail address) via a private message.

You can also contact our Customer service department via WhatsApp or e-mail. You can see here how you can reach us.



Kind regards and enjoy the weekend!

Ilan

Reageer