plafond not working?

  • 12 October 2020
  • 1 reactie
  • 118 Bekeken

I have setup a “plafond” to make sure that I dont pay more than the set amount. I still noticed that for 2 months (August and October) I was charged more that my plafond limit. How can that be possible? 


Beste antwoord door Phil 14 October 2020, 10:42

Bekijk origineel

1 reactie

Reputatie 4
Badge +8

Hi @edurgel!

The situation you are describing shouldn’t happen. Via the Community we can’t look into your Plafond settings and invoices, therefore I kindly ask you to reach out to our customer service, one of my colleagues will be glad to help you!

Kind regards,