Skip to main content
In augustus heb ik 500 Mb extra gekocht met de MB-aanvuller. In september heb ik dat niet meer nodig. Hoe kan ik de MB-aanvuller uitzetten?
Hi @MarijkeG

De aanvuller hoeft niet uitgezet te worden, die stopt bij het begin van de nieuwe bundelperiode.

Dear contact of the Simpel

I was trying to add the MB-aanvuller of 1000MB. However, by clicking on it, it did not appear to be added. Therefore, I clicked again! Now I see it has been added two times, while I needed only 1000 MB aanvuller. Could you please be so kind and make it alright? (I need a 1000MB not 2 times of it)

I appreciate your kind attention

Best regards

  1. Shahnoori (064xxxxxx)

 


Hi @s. shahnoori 

No worries, that can happen. You can find more information here.

Best wishes for 2020!

Alexandra


Dear Alexandra

Thanks, best wishes also for you and your colleagues!

Does your reaction show that the second click of mine on the 1000MB MB-aanvuller has been removed?

Have a wonderful 2020

Shore

 


Hi @s. shahnoori 

Best wishes for 2020! We can't see your personal information on the community so I would like to advice you to get in contact with customer services.

They can help you delete the second MB-aanvuller you ordered by accident.

Kind regards,

Diana


Reageer