Beste antwoord door Sanne
Bekijk origineel
Simpel account not working properly
It's crazy that I can't talk to anyone from simple. I can't access my account I changed numbers but kept the same email. Now when I go to my account it only allows me to see my old account. It's a big mistake and there is no support I'm not a happy customer.
Reputatie 3
+7
Hi, welcome to our community! This is a place where our customers can help and talk to eachother.
Did you change numbers on an existing contract, or did you order a new contract? If you kept the same contract, and only changed numbers, the email address and account is still the same.
With a new contract and new number, you can make a new Mijn Simpel account. If you click here, you can choose "Inloggegevens vergeten?" and fill in your email address and phone number. You'll receive a link to make a new account.
If neither of this works, you can contact us!
Kind regards, Sanne
Did you change numbers on an existing contract, or did you order a new contract? If you kept the same contract, and only changed numbers, the email address and account is still the same.
With a new contract and new number, you can make a new Mijn Simpel account. If you click here, you can choose "Inloggegevens vergeten?" and fill in your email address and phone number. You'll receive a link to make a new account.
If neither of this works, you can contact us!
Kind regards, Sanne
Reageer
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.