Beantwoord

plafond not working?

  • 12 oktober 2020
  • 1 reactie
  • 31 Bekeken

I have setup a “plafond” to make sure that I dont pay more than the set amount. I still noticed that for 2 months (August and October) I was charged more that my plafond limit. How can that be possible? 

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Beste antwoord door Phil 14 oktober 2020, 10:42

Hi @edurgel!

The situation you are describing shouldn’t happen. Via the Community we can’t look into your Plafond settings and invoices, therefore I kindly ask you to reach out to our customer service, one of my colleagues will be glad to help you!

Kind regards,

Phil

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Badge +8

Hi @edurgel!

The situation you are describing shouldn’t happen. Via the Community we can’t look into your Plafond settings and invoices, therefore I kindly ask you to reach out to our customer service, one of my colleagues will be glad to help you!

Kind regards,

Phil

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