I have setup a “plafond” to make sure that I dont pay more than the set amount. I still noticed that for 2 months (August and October) I was charged more that my plafond limit. How can that be possible?
Bladzijde 1 / 1
Hi
The situation you are describing shouldn’t happen. Via the Community we can’t look into your Plafond settings and invoices, therefore I kindly ask you to reach out to our customer service, one of my colleagues will be glad to help you!
Kind regards,
Phil
Reageer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.