Hello, my Simpel subscription expires on October 2nd, and I'd like to know if it's possible to get the 12-month deal for €5, or is that only for new customers? I'm reviewing my options to see if I need to switch to another provider.
Antwoord
verlengingsovereenkomst
Beste antwoord door Raveena
Hi
Thanks for your message.
The €5 deal for 12 months is typically a promotional offer intended for new customers. Whether it's available for existing customers nearing the end of their contract can depend on the specific terms of the promotion and your current subscription status.
To find out what options are available to you personally, we recommend contacting our customer service by phone. They can check your account and let you know if you’re eligible for any renewal offers or discounts.
We’d love to keep you with us, so feel free to reach out, and we’re happy to help you explore the best option.
Kind Regards,
Raveena
Simpel
Customer Service
Hi
Thanks for your message.
The €5 deal for 12 months is typically a promotional offer intended for new customers. Whether it's available for existing customers nearing the end of their contract can depend on the specific terms of the promotion and your current subscription status.
To find out what options are available to you personally, we recommend contacting our customer service by phone. They can check your account and let you know if you’re eligible for any renewal offers or discounts.
We’d love to keep you with us, so feel free to reach out, and we’re happy to help you explore the best option.
Kind Regards,
Raveena
Simpel
Customer Service
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