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Hey, can I request a new number without having to key-in an old number? I used to live in Asia and I am moving to the Netherlands now. However, when I try to order a new number, I have to key in an old number, which doesn’t exist. How do I solve this problem?

Hi @Maximilian Schneider

First of all, welcome to our Community!

Nice that you want to take out a subscription at Simpel, welcome! If you do not have a contact telephone number, you can enter the following number during the ordering process: 0600000000. During the ordering process you can indicate that you want to use a new telephone number. A random phone number is then linked to the SIM card. It is therefore not a problem that a non-existing contact telephone number is provided.

Have fun with your new Simpel subscription!

Regards, 

Lisa


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